https://www.ofwat.gov.uk/households/customer-assistance/special-assistance/
A message from Southern Water. Sign up for priority services for a water delivery if your meet the critierai using the link above.
The conditions below may qualify you.
For example you may:
- Be of pensionable age
- Are disabled
- Have an illness which affects your day-to-day life
- Are pregnant or live with children aged 5 and under
- Have a mental health problem
- Have a hearing or sight condition
- Have a poor sense of taste or smell
- Are unable to or have difficulties in communicating in English or Welsh
- Have a cognitive impairment, learning disability, developmental conditions or dementia
- Require additional showering or bathing due to a health condition
- Have physical impairments
- Are going through a disruptive life event, such as bereavement
Notice Date: 20/10/2026